Re: Amendment to the Regulation on Distance Contracts

Dear Member,
With reference to the letter sent to our Chamber by TOBB, the attached letter transmitted to our Union by the Ministry of Trade recalls that the implementation of the provision whereby, in distance contracts used on e-commerce platforms, return shipping costs in the exercise of the right of withdrawal may be borne by the consumer as well as the seller, provided that this is stated in the pre-contractual information and does not exceed the initial delivery costs, has been postponed until 1/1/2025
by the Regulation amendment published in the Official Gazette dated 04/11/2023 and numbered 32359.

Accordingly, it has been reported that an administrative fine of 1,371 TL per contract or transaction for 2023 will be imposed, pursuant to Law No. 6502 on Consumer Protection, on sellers who include provisions in the pre-contractual information given to consumers on e-commerce platforms
before a contract concluded by distance means stating that return shipping costs will be borne by the consumer in the event of exercise of the right of withdrawal, or who request or collect return shipping costs from consumers exercising the right of withdrawal, and that the said fine amount will apply in 2024 increased by the revaluation rate.

Annex: Re: Amendment to the Regulation on Distance Contracts

Kind regards,
Elazığ Chamber of Commerce and Industry