NCTS Phase-5 Transition Process

Dear Member,
With reference to the letter sent to our Chamber by TOBB, in the letter dated 22.10.2024, numbered 11597 and on the subject of "Transition Process to NCTS Phase-5" forwarded to our Union, with reference to the letter dated 16.10.2024 and numbered 41183 received from the Directorate General of Customs of the Ministry of Trade, it had been announced that Phase 5, the current version of NCTS (New Computerised Transit System) used in customs administrations under the common transit regime pursuant to the Convention on a Common Transit Procedure of 1987 (Common Transit Convention), to which our country together with the European Union (EU), the member countries of the European Free Trade Association (EFTA), the United Kingdom, North Macedonia, Serbia and Ukraine are parties, would be put into operation in our country on 17.11.2024. In addition, the same letter stated that, during the transition phase, expected to last approximately 8-10 hours as of 17.11.2024 at
00:00 (the night from Saturday to Sunday), the NCTS programme and some customs applications of the said Ministry associated with the NCTS programme would not be accessible.
This time, the letter dated 13.101.2024 and numbered 45825 received from the Directorate General of Customs of the Ministry of Trade reminds that it is important for obligors to complete the necessary preparations by taking the specified date into account in their workflow processes so that they do not suffer any grievance.
The same letter further states that an NCTS Phase 5 Help Line has been established by their Ministry to ensure that problems that may be encountered by companies are resolved quickly, and that this line can be reached via telephone number 0 (312) 449 1 449 and the e-mail address "[email protected]". On the other hand, it is emphasised that the guide that obligors can use as a reference within the scope of the NCTS Phase 5 programme has been shared at the link "https://ggm.ticaret.gov.tr/duyurular/ncts-faz-5-uygulamasina-iliskin-gereklidokumanlara-bu-linkten-ulasilabilir".

Kind regards,
Elazığ Chamber of Commerce and Industry