On the Consult Our Counsellor Application

Dear Member,

 

In the letter received from TOBB, with reference to the letter of the Ministry of Trade;

 

it is stated that our Commercial Counsellors and Attachés serving all over the world under the Ministry are the first point of contact abroad, the most basic source of information and the representatives to whom all our business people can always apply for the further development of our exports and our national economy, and that the "Foreign Missions Management Information System (DTYBS)" has been put into service by our Ministry of Trade in order to support and make more effective the work of our foreign missions aimed at developing our exports.

 

It is stated that the system enables our foreign missions to access the information and documents they need more quickly from a single screen and to report the activities of the missions and important developments on the economic and commercial agenda to our Ministry instantly, and that the "Consult the Counsellor" application, created to ensure that the requests of companies received by our foreign missions and the application and response processes are kept in a central system, has also been developed, included within the scope of the DTYBS and made available to our exporters and business community on 2 January 2020.

 

It is stated that the "Consult the Counsellor" application aims to facilitate and make more effective the communication of our business community with our Commercial Counsellors and Attachés, and that by using the said application it is possible to request information from our Commercial Counsellors and Attachés regarding the countries in which they serve, to address questions to them and to follow, via the application, the answers given and information provided by our Counsellors.

 

It is also stated that a "decision tree" has been designed within the "Consult the Counsellor" application in order to ensure that our business people access correct information in a timely manner, and that, if the information sought does not relate to our Commercial Counsellors and Attachés, the necessary referrals will be made to the sources or contact points through which the correct information can be obtained.

 

In this framework, it is stated that, effective from 1 February 2021, information requests to our foreign missions can be made only through the "Consult the Counsellor" application, and that it is important for our companies to submit their information requests to our foreign missions using the "Consult the Counsellor" application.

 

It is stated that the "Consult the Counsellor" application can be accessed from the website of our Ministry of Trade (www.ticaret.gov.tr) and at (https://musaviredanisin.ticaret.gov.tr).

 

The promotional video of the said application can be accessed at the link

( https://dtuegm.ticaret.gov.tr/haberler/musavire-danisin ).

 

With the letter of the Ministry of Trade, it is also stated that the "From Our Commercial Counsellor's Offices - Foreign Missions Blog" has been published at https://dtybs.ticaret.gov.tr/blog/ as of 6 January 2021, in order to enable information entered into the (DTYBS), which is considered to make an important contribution to our exporters' market entry efforts, to be shared with the Turkish business community.

 

Submitted for your information.

 

Kind regards.

 

 

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Date Added :2021-01-19 12:14:00