Guide on Consumer Reviews

Dear Member,
In the letter sent to our Chamber by TOBB, with reference to the letter transmitted to our Union by the Ministry of Trade; it is stated that the "Guide on Consumer Reviews", which reflects the Advertising Board's view, as part of the digital consumer protection policy, on review and rating practices consisting of consumers' experiences, which hold an important place in consumers' shopping preferences and significantly affect their purchasing decisions, and on their ranking, and which will guide the sector on compliance with the legislation, was adopted as a principle decision at the Advertising Board's meeting dated 12.09.2023 and numbered 337.

In this context, the said Guide can be accessed on the website at https://tuketici.ticaret.gov.tr/haberler/tuketici-degerlendirmeleri-hakkinda-kilavuz-yayimlandi.

Annex: Guide on Consumer Reviews

Kind regards,
Elazığ Chamber of Commerce and Industry