GET-APP Announcement

Dear Member,

In the letter sent to our Chamber by TOBB, with reference to the letter dated 27.07.2023 and numbered 87532451 received from the Ministry of Trade, the letter referenced above, a copy of which is provided below, states that the e-mail address [email protected] has been created to ensure that technical errors encountered in the GET-APP application are promptly conveyed to the Ministry of Trade, and that, as of 01.08.2023, technical support regarding errors will be provided only via the said e-mail address.

"As is known, the Customs Goods Tracking and Analytical Performance Programme (GET-APP), put into service by our Ministry in November 2017, has enabled real-time tracking of import and export transactions. The application page can be accessed at https://uygulama.gtb.gov.tr/GETAPP on our Ministry's website or via e-Government, and technical support for the application is provided to users by telephone, e-mail and e-petition.

In this context, the e-mail address [email protected] has been created to ensure that technical errors encountered in the application are promptly conveyed to our Ministry, and as of 01.08.2023, technical support provided by e-mail will be provided only via this address."

Kind regards,

Elazığ Chamber of Commerce and Industry