{"id":8280,"date":"2025-01-06T14:13:58","date_gmt":"2025-01-06T11:13:58","guid":{"rendered":"https:\/\/elazigtso.org.tr\/tr\/?p=8280"},"modified":"2025-01-13T14:18:18","modified_gmt":"2025-01-13T11:18:18","slug":"musteri-talep-yonetim-sisteminde-2025-yili-tasima-programlarinin-olusturulmasi","status":"publish","type":"post","link":"https:\/\/elazigtso.org.tr\/tr\/index.php\/2025\/01\/06\/musteri-talep-yonetim-sisteminde-2025-yili-tasima-programlarinin-olusturulmasi\/","title":{"rendered":"M\u00fc\u015fteri Talep Y\u00f6netim Sisteminde 2025 Y\u0131l\u0131 Ta\u015f\u0131ma Programlar\u0131n\u0131n Olu\u015fturulmas\u0131"},"content":{"rendered":"\n<p>Say\u0131n \u00dcyemiz,<br>TOBB taraf\u0131ndan Odam\u0131za g\u00f6nderilen yaz\u0131ya atfen, T.C Devlet Demiryollar\u0131 Ta\u015f\u0131mac\u0131l\u0131k A.\u015e. Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fcnden Birli\u011fimize iletilen yaz\u0131da, m\u00fc\u015fterilerin ta\u015f\u0131ma taleplerinin belirtilen s\u00fcre i\u00e7erisinde M\u00fc\u015fteri Talep Y\u00f6netim Sistemi (MTYS) \u00fczerinden iletmeleri gerekti\u011fi vurgulanm\u0131\u015f olup, yap\u0131lacak ta\u015f\u0131ma s\u00f6zle\u015fmesi \u00e7er\u00e7evesinde m\u00fc\u015fteri kaynakl\u0131 tren iptallerinde olu\u015facak \u00fccretlerin tahakkuk ettirilece\u011fi ve bu iptallerin mali etkilerinin m\u00fc\u015fterilere bildirilece\u011fi ifade edilmi\u015ftir.<br>Konuya ili\u015fkin olarak m\u00fc\u015fteriden kaynaklanan tren iptalleri i\u00e7in TCDD Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fcne \u00f6denen \u00fccretlerin, 2026 y\u0131l\u0131nda m\u00fc\u015fterilerden tahsil edilmesine ba\u015flanaca\u011f\u0131, periyodik olarak g\u00f6nderilen verilerin ve 2025 y\u0131l\u0131nda uygulama ko\u015fullar\u0131n\u0131n de\u011ferlendirilmesi ve belirlenmesi amac\u0131yla 2025 y\u0131l\u0131n\u0131n Nisan, A\u011fustos aylar\u0131nda ve son olarak 12 Aral\u0131k&#8217;ta geni\u015f kat\u0131l\u0131ml\u0131 toplant\u0131 yap\u0131laca\u011f\u0131 belirtilmi\u015ftir.<\/p>\n\n\n\n<p><a href=\"https:\/\/elazigtso.org.tr\/tr\/wp-content\/uploads\/2025\/01\/Musteri-Talep-Yonetim-Sisteminde-2025-Yili-Tasima-Programlarinin-Olusturulmasi.pdf\">Ek: M\u00fc\u015fteri Talep Y\u00f6netim Sisteminde 2025 Y\u0131l\u0131 Ta\u015f\u0131ma Programlar\u0131n\u0131n Olu\u015fturulmas\u0131<\/a><\/p>\n\n\n\n<p>Sayg\u0131lar\u0131m\u0131zla,<br>Elaz\u0131\u011f Ticaret ve Sanayi Odas\u0131<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Say\u0131n \u00dcyemiz,TOBB taraf\u0131ndan Odam\u0131za g\u00f6nderilen yaz\u0131ya atfen, T.C Devlet Demiryollar\u0131 Ta\u015f\u0131mac\u0131l\u0131k A.\u015e. Genel M\u00fcd\u00fcrl\u00fc\u011f\u00fcnden Birli\u011fimize iletilen yaz\u0131da, m\u00fc\u015fterilerin ta\u015f\u0131ma taleplerinin belirtilen s\u00fcre i\u00e7erisinde M\u00fc\u015fteri Talep Y\u00f6netim Sistemi (MTYS) \u00fczerinden iletmeleri gerekti\u011fi vurgulanm\u0131\u015f olup, yap\u0131lacak ta\u015f\u0131ma s\u00f6zle\u015fmesi \u00e7er\u00e7evesinde m\u00fc\u015fteri kaynakl\u0131 tren iptallerinde olu\u015facak \u00fccretlerin tahakkuk ettirilece\u011fi ve bu iptallerin mali etkilerinin m\u00fc\u015fterilere bildirilece\u011fi ifade edilmi\u015ftir.Konuya ili\u015fkin [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":6585,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-8280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-duyuru"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/elazigtso.org.tr\/tr\/wp-content\/uploads\/2023\/11\/logo_news-80.jpg","_links":{"self":[{"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/posts\/8280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/comments?post=8280"}],"version-history":[{"count":1,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/posts\/8280\/revisions"}],"predecessor-version":[{"id":8282,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/posts\/8280\/revisions\/8282"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/media\/6585"}],"wp:attachment":[{"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/media?parent=8280"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/categories?post=8280"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elazigtso.org.tr\/tr\/index.php\/wp-json\/wp\/v2\/tags?post=8280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}